FAQs

How quickly do items ship?

Items typically are shipped and delivered within 3 weeks. Turnaround time for custom jewelry orders is 5 weeks.

I can't find my pride flag or pronouns. Do you do custom orders?

We love custom orders! Check out our collection of custom of items that are made to order in any pride flag or pronoun combination.

What are US shipping rates?

Most items have free shipping within the US.  Art prints, greeting cards, and tote bags are priced to include shipping costs. Jewelry shipping rates are calculated based on item weight and shipping fees. 

Do you ship outside the United States?

Greeting cards are only available in the US. For all other items, worldwide shipping is available for an additional shipping charge.  We do not provide reimbursement for any customs charges you may incur.

What is the return policy?

We offer free exchanges or store credit on jewelry or original art purchased in the last 60 days, with the exception of items on sale and made-to-order custom items, which are final. Please contact us to discuss issues with any orders.  We offer replacements for items that arrive damaged.  We will replace missing packages after a claim has been filed with USPS and more than 2 months have passed.

Can I order a piece commissioned by The Crafty Queer?

Absolutely! Let us know what you're looking for and get in touch.

Can I purchase items in wholesale?

Yes, we are happy to sell all products wholesale. Check out our Faire page to shop wholesale.

Can I get discrete packaging?

Items will ship with "The Crafty Queer" in the return address field.  We use plain white poly mailers and shipping boxes.  Also, because we have multiple vendors, your order may arrive in more than one package.